Operations Director
The operating system every UK SME should already have.
We build the system your business is missing — data, automations, SOPs, dashboards, and an AI layer wired together. Done in 90 days. So the business runs without you watching it.
The cost of running it in your head.
Most founder-led businesses don't fail because the product is wrong. They stall because the system never gets built. Here's what that actually costs.
Cash flow blind spots
of UK SMEs fail from cash flow problems they saw coming but couldn't act on fast enough.
No documented system
are operating without documented processes. The business stops working when the founder takes a week off.
Lost every week
burned tool-hopping between disconnected apps. 712 hours a year. £35k+ at typical founder rates.
One operating system. Every module wired in.
No five disconnected tools. One system that handles finance, ops, compliance, comms and tasks. Built in your accounts. Yours from day one.
One dashboard. Every number that matters.
Live financial overview powered by your accounts and reconciliation engine. Opening balance, monthly income, costs, operating cushion — refreshed automatically every 15 minutes.
- Combined live bank balances across multiple accounts
- AI reconciliation accuracy tracked over rolling 31 days
- Smart refresh — defers while you're working
- Always-on financial visibility, no spreadsheet rebuild
KPIs that track themselves.
Strategic objectives broken into measurable KPIs across business units. Targets, actuals, on/off-track status — all calculated from live data. No manual updates, no wishful thinking.
- KPIs grouped by business unit and category
- Per-month progress with rolling-31-day variant
- Automated on-track / off-track status
- Linked to underlying tasks and projects
30-day cash flow before it happens.
Forward-looking projection across all accounts. Closing balance with fixed costs only, full balance with variable reserves, what-if scenarios — visualised daily, not monthly.
- Daily projected balances across multiple accounts
- Toggleable variable cost reserves
- What-if scenarios for unchecked transactions
- Inflows and outflows itemised per day
Every task, every team member, in one place.
One central database for everything. View by person, status, project. Due-today, overdue, upcoming, hours allocated. Recurring tasks fire automatically. No more "who's doing what" meetings.
- Task allocation across the team
- Capacity planning and hours tracking
- Recurring task automation
- Multiple views: My Day, Kanban, Projects, Capacity
From running it on you, to running without you.
Tools alone aren't a system. We replace the chaos with infrastructure that holds itself together.
Five tools. Three spreadsheets. The numbers in your head.
One operating system, fully wired
A central database as your source of truth. An automation engine handling the busywork. AI built in for the heavy thinking. A team command centre where the work lives. All connected. All documented.
Chasing your team. Rewriting the same SOP. Retraining new starters from scratch.
Documented system that runs itself
Every recurring process captured as an SOP. Searchable. Editable. Embedded for new hires. No more knowledge leaving when someone does.
A chatbot bolted on the side. Generic AI answers. Nothing actually done.
AI doing the work, not just chatting
Claude handles triage, drafting, reconciliation and routing in the background. Custom-prompted for your business and tone. Your team doesn't have to.
12-month consulting engagement. Strategy decks. PowerPoints. No system at the end.
90 days to live, not 12 months to maybe
We don't sell workshops or audits. We build, deliver, support. Three months in, the system runs. Then it just keeps running.
Everything in the box, for £1,997.
No vague promises. No upsells. No mystery line items. Here's the full deliverable list — you'll receive each one with handover documentation.
Full data model designed for your operations: clients, finances, tasks, comms, compliance. Not a template — bespoke.
Workflows wired between your tools. Webhooks, scheduled jobs, error handling, all monitored.
Triage, drafting, reconciliation, routing. Custom-prompted for your tone and context.
Team command centre
Every notification, alert, and action routed to a single workspace.
SOP library
Every recurring process documented. Searchable and editable.
Live dashboards
Leadership, cash flow, P&L, tasks, compliance — all real-time.
Dedicated comms channel with the team, weekly progress, async approvals, iteration until clean.
Team training and recorded walkthroughs
Live sessions for you and your team. Embedded for new hires too. Plus written handover docs and admin guides.
From paid to running. In 90 days.
No discovery deck. No 60-day audit. We start building from week one.
Pay & kickoff
Secure checkout via Stripe. Onboarding form within 24 hours. First build call within the week. You're booked into a kickoff sprint immediately.
We build it
Operating system designed around your business. Weekly progress, async approvals. £247/mo subscription begins from month 2 to cover the AI layer and ongoing build.
It runs
Live system. Continued support, updates, refinements. The business runs without you watching it. Cancel after 12 months — system stays yours.
One offer. One price.
No tiers. No upsells. No hidden costs.
Operations OS
For founder-led businesses ready to take themselves out of the middle.
Then £247/month from month 2 · Minimum 12 months · 14-day money-back guarantee on the £1,997 implementation fee
- ✓Custom database built around your operations
- ✓Automation engine — wired and monitored
- ✓Team command centre with channels and roles configured
- ✓AI layer for triage, drafting, reconciliation
- ✓Full SOP library — every recurring process documented
- ✓Live dashboards: leadership, cash flow, P&L, tasks
- ✓Team training, recorded walkthroughs, handover docs
- ✓90 days of direct build support
- ✓You own everything. No lock-in.
VAT applied where applicable · Secure checkout via Stripe
DAY
REFUND
Pay with zero risk.
If within 14 days of payment you decide Operations Director isn't right for your business — for any reason at all — email [email protected] and we'll refund the £1,997 in full. No interrogation. No clawback. No catch. We can build a system you don't want, but we won't keep your money for one.
Built for founder-led businesses where everything depends on you.
This is you
- You turn over £100k+ and have 1–20 staff
- The business stops working when you take a week off
- You've tried tools — you don't want another one
- You want a system, not a strategy deck
- You want to step out of the day-to-day in 90 days
This isn't us
- You want strategy advice or coaching
- You want someone to tell you what to do
- You're under £100k turnover
- You want a quick fix or a single tool
- You're not willing to commit to 12 months
Straight answers.
The questions every founder asks before paying.
Why should I pay £1,997 before talking to you?
What does the 14-day money-back guarantee cover?
What happens immediately after I pay?
What's the £247/month for, and why month 2?
What if I cancel after 12 months?
Who actually builds it?
What if my business is too messy?
Will you sign an NDA?
What if I already have my own systems?
Is the £1,997 a deposit or the full implementation fee?
Stop running the business in your head.
Pay £1,997 today. Operating system live in 90 days. 14-day money-back guarantee if it's not right.
Get Operations OS — £1,997 →